Privacy Policy for Jouell.com

Effective Date: 27-08-2024

1. Introduction

Welcome to Jouell.com. At Jouell.com, we are dedicated to safeguarding your privacy and ensuring the protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services. By accessing or using our website, you consent to the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information

When you create an account, make a purchase, or interact with our services, we may collect the following types of personal information:

• **Contact Information:** Name, email address, phone number, and shipping address.
• **Payment Information:** Credit card details, billing address, and transaction history.
• **Account Information:** Username, password, and purchase history.
• **Preferences:** Information about your preferences and interests related to artificial fashion jewelry.

2.2 Non-Personal Information

We may also collect non-personal information that does not directly identify you, including:

• **Device Information:** IP address, browser type, operating system, and device identifiers.
•  **Usage Data:** Information about your interactions with our website, including pages visited, time spent on the site, and referral sources.
• **Cookies and Tracking Technologies:** We use cookies, web beacons, and similar technologies to enhance your experience and gather information about your browsing activities.

3. How We Use Your Information

We use your information for the following purposes:

**Order Processing:** To process and fulfill your orders, manage your account, and communicate with you regarding your purchases.

**Customer Service:** To respond to your inquiries, provide support, and improve our services.

**Marketing and Promotions:** To send you newsletters, special offers, and promotional materials related to artificial fashion jewelry based on your preferences. You may opt-out of these communications at any time.

**Personalization:** To tailor your shopping experience by recommending products and customizing content according to your preferences.

**Analytics:** To analyze and improve our website, services, and user experience.

**Legal Compliance:** To comply with applicable laws, regulations, and legal requirements.

4. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• **Service Providers:** We may share your information with third-party service providers who assist us in operating our website, processing payments, delivering orders, and conducting business activities. These providers are required to protect your information and use it solely for the purposes specified by us.
• **Legal Requirements:** We may disclose your information to comply with legal obligations, enforce our policies, respond to lawful requests, or protect the rights, property, and safety of Jouell.com, our users, or others.
• **Business Transfers:** In the event of a merger, acquisition, or sale of all or a portion of our business, your information may be transferred as part of the transaction. We will notify you of any such changes and how they may affect your information.

5. Data Security

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is entirely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Choices and Rights

You have the following rights regarding your personal information:

• **Access and Correction:** You can access and update your personal information by logging into your account or contacting us.
• **Opt-Out:** You can opt-out of receiving marketing communications by following the instructions in the emails or by contacting us.
• -**Delete Your Information:** You may request the deletion of your personal information, subject to certain legal exceptions.

7. Children's Privacy

Jouell.com does not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of our website after any changes signifies your acceptance of the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

•  **Email:** shop@jouell.com
• **Address:** 17074, ATS Advantage, Ahinsa Khand 1, Indirapuram, Ghaziabad, Uttar Pradesh 201014

Thank you for choosing Jouell.com. We value your trust and are committed to protecting your privacy.