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Term and Conditions

Term and Conditions

Terms and Conditions for Jouell.com

Effective Date: 27-08-2024

1. Introduction

Welcome to Jouell.com! These Terms and Conditions ("Terms") govern your use of our website and services, including the purchase of artificial fashion jewelry. By accessing or using Jouell.com, you agree to comply with and be bound by these Terms. Please read them carefully.

2. Use of the Website

2.1 Eligibility**

To use Jouell.com, you must be at least 18 years old or have the consent of a parent or guardian. By using our website, you confirm that you meet these requirements.

2.2 Account Registration

You may be required to create an account to make purchases or access certain features. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. Notify us immediately if you suspect unauthorized use of your account.

2.3 Prohibited Activities

You agree not to engage in any of the following activities:

  • **Unauthorized Access:** Access or attempt to access accounts or systems not belonging to you.
  • **Misuse of Content:** Use our content for any unlawful or unauthorized purpose.
  • -
  • **Interference:** Interfere with or disrupt our website or servers.
  • -

3. Products and Pricing

3.1 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that product descriptions or other content on Jouell.com is error-free or complete.

3.2 Pricing

Prices are subject to change without notice. All prices are listed in Rupees and are exclusive of taxes and shipping costs. Any applicable taxes or fees will be added at checkout.

3.3 Availability

Product availability is subject to change. We reserve the right to limit the quantity of items purchased or to cancel an order if a product is out of stock.

4. Orders and Payment

4.1 Order Placement

To place an order, add items to your cart and proceed to checkout. You will be required to provide payment information and shipping details.

4.2 Payment

We accept various payment methods. Payment is processed securely through our payment gateway. By providing payment information, you authorize us to charge the total amount of your order, including any applicable taxes and shipping costs.

4.3 Order Confirmation

After placing an order, you will receive an order confirmation email. This email serves as a receipt and confirmation of your purchase.

5. Shipping and Delivery

5.1 Shipping Methods

We offer various shipping options. Shipping costs and delivery times are calculated based on your location and the shipping method selected. Please refer to our Shipping Policy for detailed information.

5.2 Delivery

We are not responsible for delays caused by shipping carriers or any issues that may arise during delivery. Once an order is shipped, we will provide tracking information to monitor the status of your delivery.

6. Returns and Refunds

6.1 Return Policy

We offer a return policy as outlined in our Return and Refund Policy. Returns must be initiated within 3 days of receipt, and items must meet our return conditions.

6.2 Refunds

Refunds will be processed in accordance with our Return and Refund Policy. Refunds will be issued to the original payment method and may take additional time depending on your payment provider.

7. Intellectual Property

7.1 Ownership

All content on Jouell.com, including but not limited to text, graphics, logos, images, and software, is the property of Jouell.com or its licensors and is protected by intellectual property laws.

7.2 Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use Jouell.com for personal, non-commercial purposes. You may not reproduce, distribute, or exploit our content without our express written consent.

8. Limitation of Liability

8.1 Disclaimer

Jouell.com is provided on an "as-is" and "as-available" basis. We make no warranties, express or implied, regarding the website or its content. We do not guarantee that our website will be uninterrupted or error-free.

8.2 Limitation of Liability

To the maximum extent permitted by law, Jouell.com, its affiliates, and its officers, directors, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of the website or purchase of products.

9. Indemnification

You agree to indemnify and hold harmless Jouell.com, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of your use of the website or violation of these Terms.

10. Governing Law

These Terms are governed by and construed in accordance with the laws of [Insert Jurisdiction], without regard to its conflict of law principles. Any disputes arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts located in [Insert Jurisdiction].

11. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of Jouell.com after any changes signifies your acceptance of the revised Terms.

12. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

    • **Email:** shop@jouell.com
    • **Phone:** +91 9958708555
    • **Address:** 17074, ATS Advantage, Ahinsa Khand 1, Indirapuram, Ghaziabad, Uttar Pradesh 201014.

    Thank you for shopping with Jouell.com. We appreciate your business and are committed to providing you with high-quality artificial fashion jewelry and exceptional customer service.